About Our Company

Boatman At Poovar

Lake At Palakkad

We provide an individual bespoke service for travellers who cherish independence and value for money in their travel arrangements.

Financial Protection For Non Flight Clients

All non-flight holiday packages provided by The Kerala Experience in the UK for any clients that are resident worldwide are covered by our TOPP insurance cover.

TOPP & The 1992 Package Travel Regulations
TOPP stands for Total Payment Protection Policy and is a policy underwritten and issued by Travel And General Insurance Group (TGIC) that covers all financial failure requirements of the 1992 Package Travel Regulations.

http://www.travel-general.com

In the unlikely event of financial failure please contact the TOPP claims helpline on 0870 0137 965. A copy of the policy is available on request.

If You Are Arriving From A Country Other Than The UK

Our TOPP Protection Policy is a worldwide policy that applies to residents of any country. Under exceptional circumstances we may, by prior arrangement, allow for Payment On Arrival for clients arriving from non-UK destinations.

We can quote and receive payment for our holidays in Euros and US Dollars.

About Our Company

The team at The Kerala Experience is a group of travel industry professionals who have over 30 years knowledge of touring Kerala and the Indian Subcontinent.

Our unparalleled knowledge of Kerala means that we can give you first hand information on all of our featured tours (we have tried them out ourselves) and hotels (we have stayed there too).

As an Independent UK – Kerala Company we have an association with of one of Kerala’s largest inbound tour operators (GITC). We are also unique in having our Head Office in the UK as well as partner offices throughout Kerala, Tamil Nadu and Karnataka that are responsible for coordinating all of our ground arrangements.

We can therefore provide the back-up facilities usually reserved for larger tour operators while still catering to the individual needs of our clients.

You can have complete peace of mind in the knowledge that help and support, should you require it, is personally available to you 24 hours a day either in the UK or while on holiday in Kerala.

Our partner offices in Kerala operate its own fleet of vehicles and employ its own fully accredited driver-guides. You always deal with one company all the way from start to finish.

Your Financial Security

Flight Inclusive Clients - ATOL9128

The Kerala Experience’s air holidays are fully ATOL Protected by the Civil Aviation Authority. ATOL is the government's licensing and financial protection scheme for air holidays and flights sold by tour operators and travel organisers in the UK.

ATOL protects you from losing money or being stranded abroad when a tour operator goes out of business. All licensed firms have to lodge bonds with the CAA so refunds can be provided and arrangements made for people to finish their holidays and fly home.

Check CAA Website> http://www.atol.org.uk
Check Our ATOL License> 9128

You can book your travel via The Kerala Experience with complete confidence and the knowledge that your holiday and your money are safeguarded.